FAQs
Can I get a pricelist?
1
Sure! Just send us an email to admin@adelaidelaboratories.com and we will get back to you as soon as possible
How do I get started?
2
Getting started is simple. No forms or account set up required for your first case. Just call us to discuss what you are looking for and either send the digital file to digital@adelaidelaboratories.com or call us for a pick up.
What are your turnaround times?
3
We like to have 7 clear working days in lab as a standard, but that is not always possible, so we will do some fancy footwork to help our clients out in a bind.
How do you deliver?
4
For Adelaide Metro, a member of our team delivers your work personally. It’s reliable, timely and gives us another opportunity to catch up, exchange a few words and keep communication flowing. Outside the metro area, we use Australia Post Express or Global Express to get your work where it needs to be, but we often find ‘other excuses’ to visit our regional clients too ;)
Can I speak with a technician directly about my case?
5
Absolutely. Once your case is in the lab, we can give it our full attention and understanding. We’re always happy to talk through any questions or issues with you, so we can work together towards the best outcome for your patient.
